Customer Profile Screen

Powerful Crystal Based Reporting

For more information, product details, and pricing
please call us at: 410-308-1122 (Ideal Automations)

TMS (Textile Management System) is the .net version of our dry clean software based on the latest technology from Microsoft. TMS is the most complete Dry cleaning/Textile Management Software on the market with functionality and ease of use that is unmatched by any other dry-cleaning product. The system has been used by over 2200 drycleaners in the USA, Canada, Australia and East Asia since 1990. TMS.NET revolutionizes the world of Textile Industry. TMS can be obtained as stand-alone software for small operation or can be availed of as part of a network.

Microsoft .Net is a set of Microsoft software technologies for connecting the world of information, people, systems, and devices. It enables an unprecedented level of software integration through the use of XML Web services: small, discrete, building-block applications that connect to each other—as well as to other, larger applications—via the Internet. TMS is a fully integrated 32-bit Point Of Sale and BackOffice software solution for textile, dry-cleaning, alteration, shoe repair industry. Its unmatched reliability, remarkable flexibility and unprecedented ease-of-use sets a new benchmark for POS software in today's tough demand dry-cleaning environments.

TMS can be integrated with your website. Imagine being able to order your dry cleaning from your personal computer at home, at work, anywhere! Convenience never been possible before! Now imagine, how much your customers would love that, and you are the hero of the day! Our state-of-the-art computer system will track orders from the time of pick-up to the time of onsite delivery. Your customers will be able to view the status of their orders, change delivery locations and times, even include special requests to their orders, at any point of the transaction.
 

Main Features:

• Retail, Wholesale, Hotel, & Valet Invoicing
• Garment Tracking System with Permanent tagging
• Alterations & Shoe repair services
• Touch Screen, Bar-coding System
• Conveyor & Auto Sorting System
• SKU & PLU feature.
• Over 110 Reports
• Online Credit Card Processing
• Email Delivery Notification System
• Microsoft SQL Database
• Multiple Schedules & Price List
• Complete Control on Inventory, and Cash
• eMarketing and barcoded address label printing function
• Replication Services For Multi Store Operation
• Sales Person Commission Tracking
• Customer Key Tag System
• Microsoft Mappoint Route System with Intergrated Wireless Devises
• Import/Export Functionality to/from Microsoft Doc, Excel … etc.
• Employee Payroll and Time Clock Feature
• Auto or Manual Tagging System with Lot Control Feature
• Customer History Tracking
• Production Capacity Alert System
• Hotel Guest & Staff Billing
• Customer Point Loyalty System
• Web Based Checkin Transaction Option
• English, Spanish and French Language Interface

View video of the customer Checkin.
View video of the customer Checkout.

Easy to Use (Reliable & Flexible):

These words are hard to come by in today’s demanding Textile Industry environments. Today’s industry demands that you have tight control over cash and labour costs, increased customer satisfaction, and increased efficiency, all while you’re holding down the competition and learning to analyze the growing amount of information required to properly manage your business.

TMS POS software is designed to alleviate the burden of information overload without the loss of powerful features you have come to expect from world class leading edge software solutions.

Whether you’re only interested in sales tracking and time & attendance, or more interested in perpetual inventory management and multi-store corporate consolidation, TMS’s software solutions can help you meet whatever objectives you have set out to achieve.

And, TMS POS software has been designed by a team of leading industry professionals using the latest in software development technology, so you can be assured that you’ll spend less time maintaining it and more time exploiting it as a simply powerful management tool.

TMS .net POS Software for Windows 98/2000/me/xp is much like a POS environment. This one unique application suite can deliver a solution regardless of your specific vertical market. Whether you’re running a small retail or even a high volume wholesale, TMS POS software can be configured to meet your specific needs.

Powerful Reporting:

Being able to manage the large amount of information generated by your POS can be overwhelming. TMS’s Reporting engine is flexible, easy to use, and most importantly, comprehensive.

The professional reports generated contain meaningful, easy to read, real-time information that will help you make better management decisions.

All reports can be run in summary or detail mode for any date range eliminating redundant reports and confusing lists to choose from. The explorer-like report manager allows quick and easy access to any reports, and allows you to group your favorite reports to be run in batch mode.

For those who need access to even the smallest piece of information, all reports allow for custom filters, which would narrow the information on any of the existing reports. And since TMS’s database is ODBC compliant, you can write your own reports using industry leading applications such as Crystal Reports™.

TMS ensures access to your information with the ability of using the Internet to view your data. Either post reports to a web site of your choice or configure TMS’s Web based reporting engine that enables you to access your data over the Internet or your corporate Intranet in real-time. Extremely efficient and very secure, this tool is contributing to reduced remote management costs.

SQL Database:

TMS is driven by a centralized SQL database engine to increase reliability, scalability and efficiency. Integrity is the name of the game in harsh POS environments and SQL brings the product closer to the goal of "ZERO ADMINISTRATION POS".

Whether you’re running 1 or 500 terminals, this product’s performance remains constant - reliable and available. Each store site is connected to the application hosting data center. The store can be setup to maintain its own database using MSDE (Microsoft SQL Server Desktop Engine). SQL server replication services are used to replicate the data from client to the server or vise versa. This mode is perfect for those who have centralized data needs with a small or large number of store locations and who need real-time order tracking between stores and head office. The client computer could operate without connection. The replication takes placed as soon as the connection is established. Centralized accounts receivable, pricing, promotions, marketing, time clock management, and reporting is made inherently simple in this mode.

Menu Management:

A highly functional and flexible menu layout often decides the success of a point of sale system in any environment. In order to accommodate some of the most demanding menus, TMS’s simplified menu designs deliver comprehensive and logical sequencing to dramatically reduce entry errors, therefore increasing your overall productivity.

Unlimited products, items, menus and modifiers ensure that any menu can be implemented so you can design an effective interface for your staff.
Added ability to sell out items from any terminal, setting item countdowns, or even adding new items from the POS without the use of a keyboard on the fly, means that your managers can constantly interact with your menu to keep your operation running smoothly, even at peak traffic times.

Flexible & Adaptable:

Since every environment is different, TMS allows you to easily customize the layout of your order screens with an easy-to-use design tool. You can change the size, color or position of any of the screen components such as the item grid, category grid, on-screen bill, and function buttons.

And since different screen layouts can be used on different terminals, mixed environments are easily handled.

Adding visual effect wasn’t the only reason for this esthetically pleasing custom floor layout.

Easy To Use:

One lasting reality of the Dry-cleaning industry is its high labor turnover. To have the ability to quickly train a new employee, a new manager, means having the confidence that your operation and customers will enjoy uninterrupted service.

Reduced training times and reduced line ups at the terminals are due to TMS’s incredibly intuitive layout. All screens flow naturally and seamlessly between each other so the next step is always predictable.

This will help your staff place orders faster, more accurately, and with less effort so more of their time can be spent with your customer.

Inventory tracking and control system:

Controlling the inventory is one of the most important part of any dry cleaning business. TMS provides a different inventory control system to prevent employee theft and provide better customer service.

• Create discrepancy report by scanning orders on the rack

• Sort inventory report by invoice#, in-date, due-date, customer name or conveyor#

• Overdue Items reports

• Exception report

• Search for missing items with description and color for any given period

• Checkout only scanned invoices to prevent mistakes

Customer Key Tags and Cards:

Customer key tags are used for faster and more accurate customer lookup. Attached to customer keychains or garment bags for faster service.

• Standard, true 30 mil construction

• Durable and waterproof

• Excellent scanning rates

• No cracking or peeling, unlike PVC key ags

• Bar code protected under lamination will not scratch off like PVC

• Looks and scans like new for years!

Options:

• Various sizes & shapes

• Data Guard Security SystemTM (patented attached abel)

• For customized key tags, please contact CSI

Powerful and Flexible Coupons and Discounts:

TMS allows you to define your own coupon, with discounts. Track coupons and discounts, and see which one is more productive.

• Discount by %, $, or 2 for 1 items

• Enable/Disable discount/coupon for a given date

• Maximum amount restriction

• Prevent multiple discounts

• Pre-defined customer discounts with expiry date, for certain services

• Control coupons by scanning coupon barcode

• Print coupon automatically for 1st time customers

• Print coupon automatically for loyalty system

Productivity, quality control:

Controlling your production and quality with TMS is a snap.

• Scan who did the pressing, finishing, or tailoring

• Get report for # of pieces for any given employee

• Control maximum items per day for a given service

• Control for over promised orders

TMS Replication:

Whether you're only interested in sales tracking and time & attendance, or more interested in perpetual inventory management and multi-store corporate consolidation, TMS's replication services can help you meet whatever objectives you have set out to achieve. TMS's replication services are used to replicate the data from client to the server or vise versa. This mode is perfect for those who have centralized data needs with a small or large number of store locations and who need real-time or next-day order tracking between stores and head office. The client computer could operate without connection. The replication takes placed as soon as the connection is established or scheduled. Centralized accounts receivable, pricing, promotions, marketing, time clock management, and reporting is made inherently simple in this mode. TMS's replication can replicate the data over IP or dial-up connection.

Flexible, powerful and easy to use e-Marketing tools:

Increase your sales automatically, and systematically with no additional cost. TMS e-Marketing tools allow you to send emails, or customized letters in no time.

• Tracking 1st time customers

• Recoginze your Most Valuable customers

• Get in toucah with your Inactive customers that used to be your top customers

• Classify your customers based on $value they spend into Platinum, gold and silver category.

• Keep track of your customers Birthdays, show them that you care.

• Create customized Letters, coupons, email templates to keep your customer coming back.

• Send Promotional emails, create address labels, create mail merge with Microsoft Word.

• Export your data to Microsoft Word or Excel for additional reporting or mail merge.

Powerful, user friendly and accurate checkin:

A highly functional and flexible menu layout often decides the success of a point of sale system in any environment. In order to accommodate some of the most demanding menus, TMS’s simplified menu designs deliver comprehensive and logical sequencing to dramatically reduce entry errors, therefore increasing your overall productivity.
Unlimited Services, departments, items , menus and modifiers ensure that any menu can be implemented so you can design an effective interface for your staff. TMS checkin screen is the most user friendly and powerful in the market. The checkin screen allows users to price orders systematically, and accurately with the touch of few keys. Multiple price list allows the user to select the proper price list for the customer.
 

• Specific upcharge per item for maximum accuracy in pricing

• General upcharge that can be applied to any item

• Special items on sale appears automatically at specific date, and disabled after expired

• Customized menu items for accurate pricing

• Gender type menu

• Color, and pattern type menu

• Used, new garment option to track type of garment.

• Camera interface to record damaged items

• Unlimited memo insertion

• Customer’s special request, starch type or discount applied automatically

• Customer’s special price list selected automatically

• Multiple checkin for the same customer

• Restriction on total items per order

• Split orders automatically

• Alert user not to over-promise for a given date based on production limit

• Merchandise/Retail sale by scanning UPS or SKU automatically

• Environmental fee upchrge automatically

• Same Day or Next upcharge automatically

• Print Customized release form automatically

• Quick Access customer’s profile by click of a button.

• Open checkout screen automatically if orders on the rack

• Pre-pay option

• Hotel commission and sales person tracking

• Track Hotel Guest name, room#, and order#

• Garment Tracking feature for pre-printed permanent tags

• Redo function with reason

• Due Date/Time option or Auto due date/time calculation for same day orders.

• Print tag on demand

• Manual/Lot control tag tracking

• And much more

Garment Tags:

TMS supports multiple tag formats that best suits your business needs. Following format are supported, in addition you may use your own manual tags or lot tags, and TMS will track these tags. Manual tags# could be x-referenced for invoice lookup.

Used with TMS to print garment tags. Made of heavyweight, wet-strength paper, our superior Continuous Computer Tags withstand all dry cleaning and laundry processes. These tags come in 10 solid colors and 10 striped colors. Used with Okidata 320 turbo printer 32,000 Computer Tags per box. 4 1/8" x ¾"	For use with TMS to print garment tags. The excellent quality wet-strength paper withstands the cleaning process. These tags come in 10 different colors. Used with Samsung SRP 270C or Star P542 printer. The rolls are more economical tags than continues perforated tags. 3" wide, 100 feet per roll, 20 rolls per case.	Save time ad money with TMS Permanent Tag labels. Use heat sealable garment tracking tags. To tag repeated shirts for items for faster service. Simply scan the item. And TMS will price the customer accordingly.

Professional Invoice:

TMS invoice can be customized with your company logo in order to give your invoice a professional look at no extra cost.
Release form can be printed automaticaly to protect you for any potencial claim or dispute.

Charge/Account Customers Processing:

Setting up charge customers or Credit card on file customers coulad not be easier.

• Professional looking statement

• Swipe/enter their credit card for Credit card on file customers

• Able to charge interest or bad check charges

• Print monthly statement for all charge customers simply and quickly

• Print account statement one at a time or batch processing

• Link Multiple customers to one Company statement

• Charge Credit Card on file customers automatically and accurately

• eMail statement easily

Accurate Checkout and Multi Tender Payment Processing:

Checkout screen is simple and intuit. Just select an order, or scan an order for more accurate processing. Remove check mark for items that are not ready to make partial checkout. Scan orders for more accurate processing.

• Multi tender type

• Online credit card processing

• Partial checkout

• Quick cash Buttons

• Credit card On file option

• Checkout only scan orders

• Apply credit automatically

• Print Pick up locations

• View Pictures on the orders

• Access invoice utilities, and checkin

On-Line Ordering and Tracking:

TMS is driven by a centralized SQL database engine to increase reliability, scalability and efficiency. TMS's SQL database can be integrated with your website. Imagine your customer being able to order their dry cleaning from their personal computer at home, at work, anywhere! This convenience has never been possible before! Now imagine, how much your customers would love that, and you are the hero of the day! Our state-of-the-art computer system will track orders from the time of pick-up to the time of onsite delivery. Your customers will be able to view the status of their orders, change delivery locations and times, even include special requests to their orders, at any point of the transaction.

Add Logon, and Enable Status Pages to your Website:

Our work is premised on our unique understanding of the dry cleaning industry. We specialize in creating information based and e-commerce enabled web sites. Our over 10 years experience in providing business management solutions for our customers has helped us develop an exceptional approach on how we can help you use technology to promote and profit for your business. TMS can be integrated with your website.

Route/Delivery System:

TMS has a powerful route/delivery system that has been integrated with Microsoft MapPoint software. TMS can sorts your route/delivery customers based on the address, and find the best possible route for your driver with detailed instructions and map direction. Mappoint is an award-winning product that helps your driver to deliver the order faster and more accurate than ever before. No matter how experienced your driver is, Mappoint’s step by step direction can save you time and money.

• Scan orders at the time of shipping

• Print multiple manifests at the same time

• Checkout delivery orders automatically

• Record previous balances on manifest

• Sorted orders for shortest path

• Step by step delivery instruction and directions with map

Enhance your route/delivery system with SPT 1800 Series Pocketable Computers
The SPT 1800 Series of pen-notepad computers with integrated scanner offers the most advanced Palm Powered™ solution. Our Integrated Symbol SPT 1800 pocketable computer is used to track orders, enhance your route/delivery process, scan orders at the time of delivery etc.

Online Credit/Debit Card Payment Processing System:

TMS.NET allows you to do online credit card authorization with PCCharge Software using dial-up or TCP-IP Connection. The Integrated credit card system reduces error and saves you time.
PCCharge is an award-winning product that helps reduce fraud losses, saves the merchant time and money, and provides powerful features and performance at the point-of-sale.
Keep customer’s credit card on file for faster service, or monthly or on demand billing.

Monitor and Prevent Employee Thefts:

Monitor & Track suspicious employee activities to protect your investment. Install any PC camera and Capture suspicious employee pictures:

• Track who Opened cash drawer with No sales

• Monitor Invoices that are updated with reduced price

• Check Voided invoices and reasons

• Control checkout transactions that were Canceled

• Check to see who looked up the Invoice location

• Track Continuous Discounts and coupons

• Monitor Redo Invoices

• Check Pickup orders without correcting $zero items

Customer Management:

Customer service is the most important part of any dry cleaning business.
TMS provides tools and means to keep track of your customers in order to provide the best customer service.

• Track customer’s preferences like starch type

• Make urgent memos

• Make unlimited notes with the date stamp, and employee name stamp

• View customers’ previous transactions summary by clicking a button.

• Lookup customer by 1st name, last name, initial, phone#, company, id#, keytag#

• Overdue balances, credit notes, # of visits, total sales to date

• Customer classification based on $spend for a given period.

• Lookup previous orders for any discrepancy

Repeated Business using TMS Loyalty System:

Increase your sales automatically by using TMS loyalty system

• Define your own loyalty and point system.

• Define your own redemption point, and redemption coupon

• Print redemption coupons automatically to encourage customers keep coming back.

Build-In Backup and Restore Utility:

The Backup process is an important task with any POS. TMS has a special build-in utiity that backup data in both SQL and XML format. XML format is used with TMS replication tool to replicate data to/from server for stores with multiple locations. TMS backup program can be installed on sever and as well as client computers in order to have multiple backup.

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For More Information Call: 410.308.1122